At Kyowa Sangyo, we constantly work to improve our products, in order to continually impress and delight our customers with our products’ ever-increasing quality and reliability. At the same time, protecting the global environment is always one of our top priorities in running our business. We spare no effort when it comes to environmental conservation to help us find harmony with local society, and always continue to work toward building a society that can develop sustainably.
Most of the cabins that we produce are used in dangerous, unforgiving environments. Every single cabin that we make is built to create an environment that an operator can feel as comfortable as possible in as they control their machines, in addition to keeping operators safe in these dangerous work environments. As a result, we prize our customers’ points of view above our own, and work to meet customers’ needs to maximize satisfaction.
We have a fundamental policy that no imperfect product should ever be sent to the next process of production. As soon as any flaw or defect is found, we immediately take measures, right then and there, to fix it.
But of course, it isn’t enough to simply fix it and move on. Our continuous efforts to reduce the number of flaws and defects that occur mean that when a problem occurs:
Additionally, should a customer discover a flaw or defect in a product that we have delivered to them, we immediately jump to action to investigate the cause and do everything we can to prevent it from occurring again.
In addition to our efforts to exist in harmony with local society, we also promote environmental conservation activities and work to be an environmentally friendly company, as part of our contributions toward bringing about a sustainable society.
CSR｜Corporate Social Responsibility (CSR)